As we reported yesterday, GAME Australia has entered administration and fans who pre-ordered the game lost their money (and game), Blizzard has stepped up to provide assistance.
The company issued a statement that states “if you kept your receipt, buy the game again and we’ll give you your lost money back.”
“We’re aware that some Australian GAME customers have been left out in the cold on what should be the hottest night of the year — the launch of Diablo III. To help with this situation and get these players into the game as soon as possible, we’ve put the following process in place.”
Australian GAME customers with a valid preorder/prepurchase receipt dated before May 15, 2012 can do the following:
1. Purchase the digital version of Diablo III from http://www.diablo3.com now or anytime before May 21, 2012.
2. Download and start playing when the servers go live!
3. Submit your GAME Australia preorder/pre-purchase receipt to us before June 30, 2012.
4. Receive a credit from Blizzard, for the amount you paid in advance to GAME Australia for Diablo III. This credit will be applied to the payment method used for the digital purchase.
Blizzard is essentially handing out a free game. As soon as GAME entered administration, the original pre-orders, and the money that was used to pay for it, was gone. Blizzard didn’t receive any money for the pre-orders and is in essence handing out copies for the game for free. Even those who paid a fraction of the cost of the game for pre-order will be getting that money back. All in all, not a bad deal.
(Via Kotaku)